owy Child Safety Standards
Last updated 11 October 2026
These are the child safety standards for owy (OutWithYou), the dating app published by Out With You, Inc.
Our position
owy has zero tolerance for child sexual abuse and exploitation (CSAE). That includes child sexual abuse material (CSAM), grooming, sextortion, trafficking, and any content or behaviour that sexualises a child. Anyone involved is removed from owy for good, and we report them to the authorities.
owy is for adults only
Everyone on owy must be 18 or over. Our Terms of Use and Community Guidelines say so, and anyone we believe is under 18 is removed.
How we prevent harm
- Age check at sign-up. Everyone enters their birthday, and our servers refuse anyone under 18. The birthday can't be changed after sign-up.
- A face check by a person. Before anyone gets matches, a person on our team compares a photo of them, taken in the app, with their profile photos, and turns away anyone who looks under 18.
- Store age settings. owy is rated 18+ on the App Store. On Google Play it is for adults only, with Google Play's Restrict Minor Access on, so people Google judges to be under 18 can't find or install it. In Singapore, the app stores also check that people downloading 18+ apps are adults.
- Limited contact. There is no browsing or searching for people: members can contact only the matches owy gives them. Chats are text only, so images can't be sent in a chat.
- A reviewed feed. Stories on the feed are text only (up to 500 characters, no photos, at most 3 a day), only members who have been on an owy date that counts as met can share one, and a person on our team reads every story before it's published. Stories are never shared outside the app.
How we find problems
- In-app reporting. Every match and chat has Report, which also blocks the person and has its own reason, "May be under 18", and every story on the feed can be reported.
- Review by people. Our team reviews every report, and aims to do so within 24 hours. Reports about children are handled first.
- Our own checks. Our team looks at every face-check photo and every story before it is published.
How we respond
When we learn of possible CSAE, or of a member who may be under 18, we:
- remove the content and the account straight away, and stop them from coming back;
- keep the relevant evidence securely, for no longer than the authorities need it, seen only by the people handling the case;
- report apparent child sexual abuse material to the Singapore Police Force and, because Out With You, Inc. is a US company, to the CyberTipline of the US National Center for Missing & Exploited Children (NCMEC), as US law requires; and report other CSAE to the Singapore Police Force, and to Singapore's Online Safety Commission where that applies;
- cooperate with law enforcement, including lawful requests for information; and
- close the account of anyone found to be under 18, and delete their data, keeping only what we need to stop them signing up again and to report any harm.
We never share CSAM with anyone except the authorities, and we never tell an offender about a report in a way that could put a child at risk or harm an investigation.
How to report a concern
- In the app: use Report on the match, chat or story.
- By email: safety@outwithyou.com, whether or not you're on owy. Include what you saw, where on owy, when, and the person's first name if you know it. Please don't send us images of abuse; describe them instead.
- If a child is in immediate danger, call the police on 999 first.
Our child safety contact
The Child Safety Contact, safety@outwithyou.com, Out With You, Inc., 21 Prince George Park, Singapore 118420. They are responsible for these standards, for how we handle child safety reports, and for working with the authorities.
The law
We comply with Singapore's laws on child protection and online safety, including the Penal Code's offences on child abuse material and the Online Safety (Relief and Accountability) Act 2025. As a US company, we also follow the US federal law that requires online service providers to report apparent child sexual abuse material to NCMEC (18 U.S.C. § 2258A).
We review these standards at least once a year, and whenever owy changes in a way that affects them.